Student Services

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Student Services is the go-to place for all student related issues, including counselling, student travel and accommodation. Our friendly Student Services teams are committed to making you feel welcome at Batchelor.

From our Student Support staff who you can approach about any matter, to our Student Travel Officers that organise travel to and from workshops around the Territory, there is one common goal – to help you feel at home in your time at Batchelor.

Follow the links on the right to find out more information on scholarships, apprenticeships and other student support services.

STUDENT SUPPORT


Building A12
Batchelor Campus
BATCHELOR NT 0845

Freecall: 1800 677 095
Fax: (08) 8939 7327
Email: student.support@batchelor.edu.au

Freepost address
Reply Paid 62113
Attention: Student Services
Batchelor Institute of Indigenous Tertiary Education
C/ Post Office
BATCHELOR NT 0845


KEY STUDENT SERVICES STAFF

  • Student Support

    Stephanie Barber - Team Leader, Student Support, Batchelor

    Stephanie is a local member and friendly face of the Batchelor community. She is passionate about Indigenous Education, supporting students through their academic journey and their social and emotional wellbeing. Students travel to the Institute from many rural, remote and urban communities around Australia, and Stephanie understands the difficulties of leaving family and friends to persue further studies and fulfil their dreams.

    Stephanie has been a part of the Student Support team for 4 years, and brings the knowledge and skills gained as a graduate and a staff member to the position of Team Leader, and has watched Batchelor Institute become one of Australia’s significant Indigenous Education providers. Stephanie and the team provide a friendly and supportive environment for students on campus, and welcome students to call into the support team for a cuppa and to say hello.
    Louisa Castle - Student Support Officer, Batchelor

    Louisa is a friendly and caring person, she is also a graduate of Batchelor College (now known as Batchelor Institute). Louisa has been with the Student Support team for 4 years and she enjoys working with the many students who come from all over Australia to attend their workshops here at Batchelor Institute. Louisa can assist you with completing your Centrelink Forms, Enrolment Forms and Scholarship forms and is happy to help with all other issues that may arise.

    Louisa's main focus is to support your social and emotional wellbeing whilst you are attending your workshop here on campus.
    Jim Meehan - Student Recruitment Officer, Batchelor

    Jim has a long history in teaching and administration at Batchelor Institute. He is the friendly contact person for up to date information on the courses offered at Batchelor.

    Give Jim a call on 1800 677095 and he will help you to select the most appropriate training course for your needs.
    Trish Cortes - Student Support Officer, Batchelor

    I was born and raised on Stapleton Station which originally included all of the Litchfield National Park prior to being opened to the public.

    To watch our BIITE students graduate is the ultimate feeling knowing we supported them through their stress and success of achieving their goals.

    My professional goal is to assist our BIITE students in striving and achieving success.
    Heather Kudrenko - Student Support Officer, Desert Peoples Centre

    A qualified VET Trainer and Assessor, Heather understands the dynamics students and lecturers encounter in the educational environment. Heather is the “go to person” for students to ensure there are no obstacles, and they can focus on a productive learning environment. Studying away from home can be difficult and she will listen to problems, give advice and/or direct to the appropriate service provider.

    Achieving successful outcomes for students is her aim.
  • Student Operations

    Sharon Pilkington - Senior Student Operations Officer, Batchelor

    I have been employed at Batchelor Institute for over 2 years. Prior to commencing at BIITE I worked at CDU/NTU for over 17 years. I have worked within the faculties as well as Student Administration in the following areas: student’s enquiries, admission, enrolments in both sectors – VET & HE, examinations and graduation. Whilst working for CDU, I also became an active member of the Working Woman’s Committee for the National Tertiary Education Union and also participated in the Indigenous forum with (NTEU) which is held in Melbourne once a year.

    Whilst working at BIITE I have come to meet some wonderful staff and students. My current role at Batchelor Institute at present is processing new/continuing student enrolments for Higher Degree by Research candidates and Graduation for the whole of Batchelor Institute - Batchelor, Alice Springs including Community graduations.

    I believe that our Indigenous graduates are going to make a big impact across all aspects of Australian society in the future.
    Tina Howard - Student Operations Officer, Batchelor


    Barbie Taylor - Student Operations Assistant, Batchelor

    My role here at Batchelor involves helping students with enrolling as well as helping with any enquiries that they may have.

    I have previously worked here at Batchelor in the BIITE kitchen doing seasonal work & jumped at the opportunity to work more closely with students in Student Operations.

    Before returning home to live here in Batchelor, I have traveled & worked across Australia in the mining industry for Rio Tinto Iron Ore as well as in the WA Police Service. I am a proud mother of 4, and grandmother to 3.
  • ITAS

    Vicki Young - ITAS Coordinator, Batchelor

    I have been part of the Batchelor Institute for several years now and also have experience within the travel industry.

    I enjoy finding tutors for students, watch their progress and love it when I see students graduate. I am passionate about seeing students reach their academic goals, especially if we have set them up with tutors and have watched their journey. There is no shame in asking for a tutor. A tutor can still proof read assignments and help you strive for that higher grade, they can keep you focused on achieving your academic goals, and could just help you get that higher mark you deserve.

    I am a real people person who just love working with all different types of people from all walks of life.
  • Student Travel

    Sue Retallick - Team Leader, Student Travel, Batchelor


    Marie Khan - Student Travel Officer, Batchelor


    Kathy Deveraux - Student Travel Assistant, Batchelor

    I was born in a stock camp along the Finniss River. I went to school, got married and raised my children in the township of Batchelor.

    I am a BIITE graduate, and I have also worked at the Institute for most of my working life. As a student and a staff member I feel that BIITE is the best place for our people who want a second chance. A chance to change and adapt to new lifestyles and for making better choices through better education and training outcomes to gain broader and better employment opportunities.

    My role as a student travel assistant enables me to engage with BIITE students by phone from all over Australia to attend regional workshops.

    I especially like catching up with old friends who I have studied with and with those who I can put a face to a name when they visit our office.