Student travel

TRAVEL TO WORKSHOPS (STUDY LOCATIONS)

Once you are enrolled and are required to attend a workshop, your lecturer will make contact with you prior to submitting a request for you to be travelled.

Your travel to and from workshops will be arranged by the Institute once you are enrolled in your course. A list showing students’ dates and times of arrival and departure are located at the Residential Office and the Student Travel Office (Batchelor and Alice Springs). You are expected to remain for the duration of any workshop, however, if an emergency arises you can advise your lecturer who will investigate other arrangements.

TRAVEL ENTITLEMENTS – ABSTUDY

To be eligible for this assistance to travel, you will need to be enrolled in a course, be Indigenous and have applied to Centrelink and have been approved for one or more of the ABSTUDY benefits payable by Centrelink, except for Away From Base assistance.

You will need to obtain a copy of Centrelink Confirmation of Enrolment issued by the Institute and then submit this to your nearest Centrelink Office.

Institutions must ask you for evidence that you have been approved for an ABSTUDY benefit.

Your travel to and from workshops will be arranged by the Institute once you are an enrolled student. Your travel from and to your home location, meals and accommodation are covered for the duration of the workshop. If you bring your child (four years old and under) with you to the workshop, you will need to cover the costs or their travel, accommodation, childcare and meals.   Costs are not covered outside of the approved workshop duration.

Your attendance on campus is restricted to the duration of the workshop.  Students cannot remain on campus outside of those periods.

TRAVEL ARRANGEMENTS AND DEPARTURE TIMES

Student Travel will confirm the travel with you at least 7 days prior to making the booking or preparing the itinerary.
NB – You are required to confirm or cancel your travel arrangements with Student Travel before 4.00 pm on the Thursday before the workshop commences  – See information below.

ALTERNATIVE TRANSPORTATION MEANS

Students requiring assistance with transportation such as a wheelchair accessible taxi will need to contact the Student Travel office.

CHANGE OF ADDRESS OR TELEPHONE NUMBER

It is your responsibility to provide the Institute with a current address and telephone number at the time of enrolment.   If these details change temporarily, it is your responsibility to advise Student Travel of any changes to your address or telephone number. For any ongoing changes to your details, you are required to complete a Request to Change Personal Details form to Student Administration as soon as possible after you arrive on campus.   If you have temporarily moved to another community, you can only travel from that community if you have provided Student Travel with your temporary address, in writing. Special conditions apply for interstate students. For details please contact Student Travel.

TRAVEL FOR CHILDREN

Only infants under four years of age are allowed to travel. You have to purchase the fare and are responsible for all costs relating to the travel. Notification must be given to the Travel Office of children travelling with parents no later than two weeks prior to departure. The child’s name and age must be on the Student Travel Request.

The Institute does not permit you to bring school-age children (5 years and over), as the Institute is unable to provide day care and suitable accommodation is not always available.

TRAVEL AND ACCOMMODATION COSTS

You must apply for ABSTUDY once you have been admitted or enrolled at the Institute. You will need to obtain a copy of your acceptance form from the Institute and then take this to your nearest Centrelink Office. Your travel to and from workshops will be arranged by the Institute once you are enrolled. All your travel, meals and accommodation are covered while you are at the workshop. If you bring your child (under four years old) with you to the workshop, you will need to pay for their travel, accommodation and meals out of your own money.

IMPORTANT INFORMATION ON CONFIRMING YOUR TRAVEL

If you get your travel details either on a fax, or over the phone, you must contact the travel office and confirm your travel. You must do this by 4.00pm on the Thursday before the weekend you are due to travel. Please ensure you contact the Travel Office directly, not any other part of the Institute.

The Freecall number for you to ring is: 1800 815 262

IMPORTANT INFORMATION ON CONFIRMING YOUR TRAVEL

If at the last minute you cannot travel, please try and cancel your booking with the plane or bus company yourself. This may save the booking and we may be able to re-book you at a later date.

TIME OF YOUR DEPARTURE

The time that we give you as your departure time of your plane or bus, is the actual travel departure time.

You must plan to be at the place the bus or plane leaves from, and be there at least 30 minutes before this departure time.   For major airports, you will be required to check in no later than 1 hour before departure time.

CHANGES TO TRAVEL

Student Travel will not make any changes to your travel arrangements unless there are exceptional circumstances.  It is your responsibility to attend workshops if this is required as part of your course.

You will be responsible to pay for any increase in travel costs associated with making changes or cancellations to the booking after confirmation has been received.  You will be invoiced for additional costs.   In exceptional circumstances the cost may be waived, for example if written advice is received from the community why you were unable to advise the Institute in a timely fashion.

NO-SHOWS (IF YOU MISS YOUR TRAVEL)

A “no-show” is when you have confirmed your travel and it has been booked for you, and then you miss your travel.    If you “no-show” more than once, the Institute will not make any further bookings for you for the rest of the year.  It will be your responsibility to organize and pay for you travel and accommodation costs.   Should you be a “no show” on three separate occasions without extenuating circumstances, you will jeopardise further enrolment at the Institute.

You can apply, in writing, to have this “no-show” changed to “cancelled” if you have a good reason for missing the plane. When you do this you must send written documents to support your claim. For instance, if you or your child were sick we would need a medical certificate from your Clinic or Doctor. If there was a death, or you had cultural or community obligations that you didn’t know about until the last minute, then we would need a letter from your Community Council.

Similar to changes in travel, the Institute is obliged to invoice you for the costs of travel when you “no-show”. In exceptional circumstances the cost may be waived, for example if written advice is received from the community why you were unable to advise the Institute in a timely fashion.

A REMINDER OF THINGS YOU NEED TO BRING WITH YOU

IMPORTANT THINGS TO NOTE

CONTACTS

Direct all student travel enquiries to the Student Travel Officers
Ph: (08) 8939 7297 or (08) 8939 7266 or Freecall: 1800 815 262